I don’t think I’ll be able to summarize any more CIL sessions as I’m off for a bit of
extended travel. Let me just say it was a great conference. Lots of interesting sessions and even more terrific people. It was so good to catch up with old friends and to meet so [...]
Posts under ‘Customer Service’
CIL 2009
Thank you library lady.
The route for all my errands today was planned around a trip to the library in a neighboring town. They had the book I really wanted. You know how it is, you finish a good mystery and find that what you thought were 20 more pages of that mystery are actually the first 20 pages [...]
Texting!
In case you haven’t heard, texting is kind of popular.
TextsVersusCalls via kwout
Personally, it looks like I would fall into the over 65 crowd, but I think my texting age will go down if I ever get a smarter phone. But look at those numbers for those in their teens & [...]
Dear Dell Computer
I try to avoid ranting here on my blog, but this whole laptop mess has me needing to do some venting.
Some suggestions for Dell Tech Support:
- When a customer says they have their computer manual right in front of them, pay attention! They ignored me. There was a diagram in the book that showed exactly [...]
